As all are aware, the virus pandemic is disrupting life in America and internationally. No matter the concerns, as a Medical Equipment and Supply company, SurfMed is an important part of the health care continuum. We take our responsibility very seriously and are doing all we can to consistently serve all our customers.
With our commitment to you, I am pleased to report that as of today there have been no changes to our inter-organizational communication protocols or disruptions to normal operations for order-processing. We are closely monitoring CDC updates and guidelines to assure we are using the most stringent measures to protect our employees, field technicians and clients.
Rest assured we have taken every measure to avoid disruptions to order fulfillment. Additionally, all of our systems are cloud-based, whereby team members can work remotely without compromising security. This will keep us operational no matter the situation.
Please note that we may be experiencing higher than average call volume as we give each caller their due attention. We appreciate your patience.
We are working hard for you and will continue to do so throughout this crisis.